Inventory and Order Processing

FREE SHIPPING ON ALL ORDERS! 

There is a minimum order value of $15 for all orders requiring shipping. This does not apply to PDF Pattern sales.

All products are shipped from Canada via Canada Post. Tracking numbers are included on orders that meet the physical size requirements. 

* * * Due to high daily inventory changes (both incoming and outgoing) on DMC Floss, inventory is not tracked on the website. DMC Floss orders can take 1-10 business days to process. * * *

Orders with products that are all in stock are processed within 1-2 business days.

Out of stock products can still be purchased, they just take a little longer to process. Normally, it should take 3-4 weeks to process out of stock items.

I email all customers if there is an out of stock item in their order. Customers are then given the option for partial shipments or to wait and ship in full.

Project bags are made to order and ship directly to you from the manufacturer. These products take 2-3 weeks to process.

At times, some products get backordered from the manufacturer/supplier. If this happens, I will notify you and give you a date it can be expected.

Special Order Items are not kept in stock, but instead ordered on demand. They usually take 2-6 weeks to process.