• Free shipping on all orders but please note there is a $15 minimum value on all orders requiring shipping. This does not apply to PDF Pattern orders.
• All products are shipped from Canada via Canada Post or UPS. Tracking numbers are included on orders that meet the physical size requirements. 
• Orders with all items in stock will ship within 1-2 business days. If any items from your order are out of stock we will email you and give you the option of shipping the in-stock items that day and the remaining items when they come in, or to hold off and ship in full. ***Please check your junk/spam folders as sometimes these emails may go there***

We want you to be happy. If for any reason you are not satisfied with your purchase don't hesitate to get in touch with us to arrange an exchange, return and/or refund at no cost to you.

Please note there are no returns, exchanges or refunds on PDF sales. If for some reason you are not happy with a PDF please contact us at hello@stitchwit.ca